The First Company - Stratman Inc. 1988 - 1998
Founded in 1988 by Ms. Patricia A. Ludwig, Stratman Group was initially formed to provide expertise to equipment manufacturers in aftermarket business development. Ms. Ludwig had direct experience with the aftermarket as a General Manager for a marine products company and in strategic planning for a large manufacturing conglomerate. It was in this position that Ms. Ludwig recognized the need for techniques and methodologies that would help manufacturers better support their installed equipment base. Ms. Ludwig's first parts project was with the Pfaudler Company, a manufacturer of chemical mixing equipment in Rochester New York.
In January of 1989, Ms. Ludwig was formally joined by co-owner Mr. Richard Vaccaro to enhance the aftermarket programs and other business development capabilities to the firm. It was in this year that the foundation was set for future growth and development.
In the following year, 1990, Mr. Earl Hartford joined the company. Mr. Hartford's background in information systems was viewed as an indispensable necessity to help the company serve its customers better. In this year, the team focused on developing new methods to help companies better manage their aftermarket spare parts business. OSQ, Optimum Service Quantity, a PC based software product was the result.
In 1990 the spare parts projects business grew appreciably with projects for Ciba Geigy Corp., Foxboro Co., Graco Inc., and Ingersoll-Rand. The business development activities increased dramatically with a project for Ethyl Corp.'s Imi-Tech division and a global project for Bostik, a $400 million division of France's Total. During this period, a beta site was installed for Stratman's OSQ methodology and software product with the Probimer Division of Ciba Geigy Corporation.
From 1991 to 1994, the company continued to gain new accounts and expand their business with existing accounts. Stratman also added four new employees and broadened its services by launching After-Market Performance and Customer Satisfaction Research, and Change Management and Training capabilities. This capability gave Stratman a significant differential advantage and added to the development of a customer-sensitive software program.
Customer Satisfaction Research projects were conducted for:
- Ciba Geigy
- GardenWay (Troy-Built product line)
- Ingersoll-Rand Company
- Siemens Medical Systems, US
The Second Company
In 1996, Stratman launched a second company, Stratman Software International, Inc. The company was formed to develop, market and sell the OSQ Software. A channel partnership was formed with Astea International, a CRM Field Service solutions provider.
Some of the companies that purchased the OSQ software included:
- Ciba Geigy
- Data General Corporation
- Giesecke & Devrient
- Liebert Corporation
- Medical Laboratory Automation (MLA)
- Nortel Networks
- Packard Bell/NEC (The Netherlands)
- QMS Printers
- Siemens Medical Systems
- Tennessee Valley Authority (TVA)
In 1997, Stratman attended a first time ever Service Parts Management Conference in Belgium called Interlog. Stratman Management approached the conference management WBR and in cooperation sponsored the event in the US in 1998. Stratman was instrumental in the expansion of Interlog conferences both in the US and in Europe.
Patricia Ludwig was asked in 1998 to join the only university program for Service Parts Planners and Management sponsored by the University of Wisconsin, Madison. She participated for three (3) years.
In 1998, i2 Technologies of Dallas Texas, (NASDQ: ITWO) acquired Stratman Software in order to extend their offering beyond the factory floor for post-production inventories.
i2 Technologies - August 1998 - March 2001
From 1998 to April 2001, the former Stratman owners worked for i2. A multitude of major new accounts bought the service planning solution including Boeing, Sony Japan, Sears Home Services, Tokyo Electron, Toyota, and United Technologies to name a few. The product was sold in Europe, Japan, UK, South Korea, and North and South America. i2 focused on the large enterprise companies, selling their solutions globally.
The Third Company
Valogix LLC - September 2001 www.valogix.com
In September 2001, Valogix was incorporated as a Delaware corporation. The founders Earl Hartford, Patricia Ludwig, and Richard Vaccaro also founded Stratman. The company specializes in affordable, integrated planning solutions that automate forecasting, replenishment, planning, and optimization of finished goods and aftermarket spare parts. The major industries using Valogix solution include eCommerce, Retail, Wholesale Distribution, Manufacturing, Aftermarket Services and MRO.
Valogix offers both cloud-based and on-premise advanced inventory planning software solutions and consulting services. Valogix has partnered with award winning Value-Added Resellers in 49 countries and with leading ERP providers like NetSuite and SAP.
Want to learn more about Valogix? Take our free product tour!