What's getting in the way of providing customer value in wholesale distribution? Most often, it's the inability to balance stock levels with service levels. Hold onto too much inventory, and you end up paying for items that collect dust in the warehouse. Stock too little inventory and you won't be able to keep up with customer requests. Sometimes wholesale distributors end up with both problems: holding excess stock of items customers don't need.
Inventory Planning Blog
Most recently, they implemented VALOGIX to an existing customer who has been live on SAP for about a year. "Our customer, an importer of starch-based, biodegradable utensils, cups and other picnic wares, was at a point where they needed to add head count in order to keep up with their forecasting and replenishment processes. The manager travels extensively and was finding it a challenge to make good decisions because of lack of access to information," Davis adds. "She needed a system that gave her up to date information and was simple to understand. She needed a decision-making tool that provided her with information she knew she could trust."